1. Acceptance of Terms

Welcome to mmprint.com (the "Site"), owned and operated by Marsid Group LTD ("MMprint," "we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of the Site and your purchase of any products or services from us ("Products").

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING THE SITE, CREATING AN ACCOUNT, OR PLACING AN ORDER, YOU AGREE TO BE BOUND BY THESE TERMS AND BY OUR PRIVACY POLICY, WHICH IS INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE, DO NOT USE THE SITE OR PLACE AN ORDER.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and "you" refers to that entity.

2. Changes to These Terms

We may change, modify, add to, or remove portions of these Terms at any time in our sole discretion. Changes are effective when posted to the Site with an updated "Last updated" date. Your continued use of the Site or placement of an order after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms each time you use the Site.

3. Eligibility

You must be at least eighteen (18) years old and able to form a legally binding contract to use the Site or place an order. By using the Site, you represent and warrant that you meet these requirements.

4. Electronic Communications and Consent

By using the Site or providing us your contact information, you consent to receive communications from us electronically, including notices, agreements, disclosures, order confirmations, and other information, via email or by posting to the Site. You agree that all such electronic communications satisfy any legal requirement that a communication be in writing. If you withdraw this consent, you must stop using your account and the Site.

5. Account Registration and Security

Certain features require you to create an account. You agree to provide accurate, current, and complete information and to keep it updated. You are solely responsible for maintaining the confidentiality of your password and for all orders, activity, and actions taken through your account, whether or not authorized by you. Notify us immediately at info@mmprint.com of any unauthorized use of your account. We are not liable for any loss arising from your failure to safeguard your credentials.

6. Products, Quotations, and Pricing

• Prices posted on the Site are subject to change without notice. Written quotations and estimates are valid for thirty (30) days; an estimate not accepted within that period may be re-quoted.
• Quotations are based on the accuracy of the specifications you provide. We may re-quote a job at the time of submission if your artwork or specifications do not conform to the information on which the original estimate was based.
• All prices are in U.S. Dollars (USD) and exclude applicable taxes, shipping, and handling unless expressly stated.
• We make reasonable efforts to display Products and their attributes accurately, but we do not warrant that descriptions, colors displayed on your screen, images, or other content are accurate, complete, or error-free. Monitor and device settings affect how colors and Products appear on screen.

7. Order Acceptance; Right to Refuse

All orders are offers to purchase and are subject to our acceptance. We reserve the right, in our sole discretion and without liability, to:

• refuse, decline, limit, cancel, or reject any order, in whole or in part, for any reason or no reason;
• refuse to print any material we deem, in our sole discretion, to be improper, offensive, infringing, unlawful, or otherwise objectionable; and
• correct any pricing or specification errors even after an order has been submitted or acknowledged.

We are not liable for any damages arising from an unwitting violation of copyright, trademark, or other laws, or from the illegal use of trade names or slogans, in materials you submit. You guarantee that you hold legal title to, and all rights necessary to reproduce, all materials you submit to us for printing or publication.

8. Customer Content, Proofing, and "As-Submitted" Printing

You are solely and fully responsible for the content, layout, spelling, grammar, punctuation, images, fonts, colors, bleeds, crop and fold lines, die lines, sizing, and overall accuracy of all files you submit.

• No obligation to proof. MMprint has no obligation to proof, review, edit, or correct the content or layout of your order, and we do not make changes to customer files. Orders are printed in their "as-submitted" form.
• Your approval is final. Once you submit or approve an order (including approval of any electronic or hard-copy proof), you confirm that you are fully satisfied with the file's content and layout and you accept full responsibility for any errors it contains, including without limitation misspelling, graphics, grammar, damaged or substituted fonts, punctuation, transparency, overprint, improper layout, bleeding, erroneous cut or fold lines, die lines, crop marks, and sizing.
• Proofs. We do not provide a proof unless you request one and it is available for the Product. An electronic proof is provided for content and layout verification only and is not an accurate representation of final printed color. If you waive a proof, print per your written "OK," or communicate changes verbally, we are not responsible for resulting undetected errors. All change requests must be made in writing.
• File standards. Artwork should be supplied at a minimum of 300 DPI in CMYK color mode. We are not responsible for output that is blurry, pixelated, distorted, or off-color due to low-resolution files, incorrect color mode, RGB-to-CMYK conversion, or improperly prepared files.

9. Color Reproduction and Gang-Run Printing

To provide affordable four-color printing, MMprint may use a process known as "gang-run" printing, which groups your job with other customers' jobs on a shared press sheet. Because of variances in paper, equipment, inks, screen calibration, and other conditions between proofing and production, a "pleasing color" variation — as determined by generally accepted trade and technical methods — is to be expected and constitutes acceptable performance.

MMprint accepts no responsibility for color variations between submitted files, on-screen previews, or proofs and the final printed piece, and under no circumstances will a reprint, refund, or credit be honored for color variations occurring within accepted trade tolerances or from the gang-run process.

If your job is color-critical, you must request a dedicated press run via a custom quote; color-critical accuracy cannot be guaranteed in a gang-run format.

10. Overruns and Underruns

Because of the nature of printing, we may deliver up to ten percent (10%) more or fewer finished pieces than ordered, and this is considered acceptable delivery and full performance. Overruns or underruns within this tolerance will be billed or credited pro-rata upon request.

11. Turnaround Times

Stated production and turnaround times are estimates only, begin after your order and print-ready files are received and approved, and do not include shipping or transit time. Turnaround times are not guaranteed and may be affected by file issues, proofing, payment verification, and other factors. We are not liable for any loss or damage arising from delays in production or delivery, including missed events or deadlines.

12. Payment Terms

• Unless credit terms are separately agreed in writing, all orders must be prepaid. Orders will not be processed on a declined card.
• If order details are modified after submission and an unpaid balance results, the payment method used to place the original order may be charged for the difference.
• Late payments. Approved-credit balances not paid when due accrue a late-payment finance charge of one and one-half percent (1.5%) per month (18% per annum), or the maximum rate permitted by applicable law, whichever is less, until paid in full.
• Delinquent accounts may be placed on a prepayment basis for future orders and may be suspended.
• Collection costs. You agree to pay all reasonable costs of collection, including court costs and reasonable attorneys' fees, that we incur to collect any past-due amount.

13. Chargebacks and Payment Disputes

You agree to contact us at info@mmprint.com to resolve any billing concern before initiating a chargeback or payment dispute with your card issuer or bank. Filing a chargeback does not relieve you of your obligation to pay for Products properly ordered and produced, and we reserve all rights and remedies to recover amounts owed, including reasonable collection costs. Nothing in this Section limits any rights you may have under the federal Fair Credit Billing Act or other applicable law.

14. Cancellations

Because our Products are custom-manufactured and production begins quickly, you may cancel an order only on the same business day it is placed and before production has begun, and cancellation requests must be submitted in writing. A cancelled order remains subject to a charge for costs and materials already incurred, including a minimum cancellation charge equal to the greater of $35 or 3% of the total order value (including shipping). Once production has begun, orders cannot be cancelled.

15. Returns, Refunds, and Claims

Due to the custom, made-to-order nature of our Products, all sales are final and no returns are accepted once an order has entered production or shipped.

• Claims for defects, damages, or shortages must be made in writing within five (5) business days of delivery, with photographs and a description of the issue. Claims not made within this period are waived, and the order is deemed accepted and to have fully satisfied all specifications.
• Our sole obligation for a valid, timely claim is, at our option, to reprint the defective portion of the order or issue a credit, and only after any defective merchandise is returned to us upon request. Any remedy is limited as set forth in Section 17.
• We will not reprint, replace, credit, or refund where the issue results from customer-supplied files, customer approval, color variation within trade tolerances (Section 9), overruns/underruns within tolerance (Section 10), or from misuse, mishandling, or partial use of the Product.

16. Intellectual Property

16.1 Our Content

The Site and all content on it — including text, graphics, logos, designs, design tools, software, and their selection and arrangement — are owned by MMprint or its licensors and are protected by U.S. and international intellectual property laws. Our design tools and templates are and remain our property. You may not copy, reproduce, modify, distribute, reverse-engineer, or create derivative works from any part of the Site without our prior written consent.

16.2 Your Content — Your Warranties

By submitting artwork, text, images, logos, or other materials ("Customer Content"), you represent and warrant that you own or have all rights, licenses, and permissions necessary to use and reproduce the Customer Content and that it does not infringe or violate any copyright, trademark, patent, trade secret, right of privacy or publicity, or any other right of any third party, and is not defamatory, obscene, or otherwise unlawful.

16.3 License to Us

You grant MMprint a non-exclusive, worldwide, royalty-free license to use, reproduce, modify (for production purposes), and process the Customer Content solely as necessary to fulfill your order and provide our services. In addition, unless you notify us in writing to opt out, you grant us a license to display completed samples of your Product in our portfolios, samples, and marketing materials. We will honor a written opt-out request sent to info@mmprint.com.

16.4 Files and Retention

You are responsible for maintaining your own copies of all original files and artwork. We are not responsible for the loss of or damage to files you submit, and we do not archive your files beyond the time needed to produce your order. Please retain your own backups.

17. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, MMPRINT DISCLAIMS ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We warrant only that Products will be free from material defects in workmanship and materials and will meet generally accepted industry standards for the Product ordered; THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES. We do not warrant that the Site will be uninterrupted, secure, or error-free, or that files or content are free of viruses or other harmful components.

18. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MMPRINT, MARSID GROUP LTD, OR THEIR OWNERS, OFFICERS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST DATA, OR LOSS OF GOODWILL, arising out of or relating to these Terms, the Site, or any Product, whether based in contract, tort, strict liability, or any other theory, and even if we have been advised of the possibility of such damages.

MMPRINT'S TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO A PRODUCT OR ORDER SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU TO MMPRINT FOR THE SPECIFIC PRODUCT OR ORDER GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain of these limitations, so some may not apply to you.

19. Indemnification

You agree to defend, indemnify, and hold harmless MMprint, Marsid Group LTD, and their owners, officers, employees, and agents from and against any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your Customer Content or any material you submit; (b) any claim that your order or Customer Content infringes or misappropriates any copyright, trademark, patent, or other proprietary right, or is libelous, defamatory, obscene, or otherwise unlawful; (c) your breach of these Terms or any representation or warranty herein; or (d) your use or misuse of the Site or any Product. This obligation includes our costs of defense, any judgment or settlement, and our reasonable attorneys' fees.

20. Shipping, Title, and Risk of Loss

• Shipping is F.O.B. our facility in New York. We arrange shipping on your behalf, and you are responsible for all shipping and handling charges unless otherwise stated.
• Title and risk of loss pass to you upon our delivery of the finished order to the carrier. We are not responsible for delays, misdelivery, loss, or damage occurring in transit once the order is tendered to the carrier; such claims are between you and the carrier.
• Delivery dates are estimates only and are not guaranteed.
• Pickup orders: if you select pickup, you must retrieve your order within fifteen (15) calendar days. Orders not retrieved within that period may be deemed abandoned and discarded without refund.

21. Prohibited Uses and Content

You may not use the Site or our services to submit, request, or transmit any content that is unlawful, infringing, defamatory, obscene, harassing, or that violates the rights of any third party, or to engage in unsolicited advertising, "spam," or fraudulent activity.

Reproductions of U.S. or foreign currency, checks, bonds, stamps, and securities are restricted by law (including the Counterfeit Detection Act of 1992 and 18 U.S.C. § 504), and you are solely responsible for ensuring that any such reproductions you order comply with applicable legal size, one-sided, and destruction requirements. We may, but are not obligated to, screen for these requirements and assume no responsibility for orders that do not comply.

22. Right to Subcontract

MMprint reserves the right to subcontract or assign any portion of the production of your order to a qualified third-party vendor without notice, while remaining responsible for the Product under these Terms.

23. Third-Party Links

The Site may contain links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party site, and links do not imply endorsement. Your use of third-party sites is at your own risk and subject to their terms.

24. Force Majeure

MMprint is not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, natural disasters, fire, flood, severe weather, epidemic or pandemic, war, terrorism, riot, civil unrest, labor disputes, strikes, shortages or failures of materials or utilities, equipment or machinery breakdown, carrier delays, failures of the internet or telecommunications, or governmental actions or restrictions.

25. Governing Law and Venue

These Terms and any dispute arising out of or relating to them, the Site, or any Product are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Subject to Section 26, you agree that the exclusive venue for any permitted court action shall be the state and federal courts located in Nassau County, New York, and you consent to the personal jurisdiction of those courts.

26. Dispute Resolution; Arbitration; Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

Except for claims that may be brought in small claims court, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any Product shall be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules then in effect. The arbitration shall take place in Nassau County, New York, and shall be conducted by a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. You and MMprint agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding.

The prevailing party in any arbitration or permitted court action shall be entitled to recover its reasonable costs, fees, and attorneys' fees.

27. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, severed, and the remaining provisions shall remain in full force and effect.

28. Waiver; No Third-Party Beneficiaries

Our failure to enforce any provision of these Terms is not a waiver of that provision or of any other. There are no third-party beneficiaries to these Terms.

29. Assignment

You may not assign or transfer these Terms or any rights or obligations without our prior written consent. We may assign these Terms without restriction.

30. Entire Agreement

These Terms, together with our Privacy Policy and any order-specific terms or written quotation, constitute the entire agreement between you and MMprint regarding the Site and your orders, and supersede all prior agreements and understandings.